Qualifications
- High school or equivalent (Preferred)
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
- Microsoft Windows Server: 1 year (Preferred)
- Firewall: 1 year (Preferred)
- US work authorization (Preferred)
Full Job Description
Job description
We are currently looking for a full-time Managed Services IT Support Engineer. This is an exciting opportunity to join a fast-growing company with great customers. Working with us, we will help you expand your skillset. You can expect a challenging, supportive, and fast-paced environment while working with cloud technologies and remote management tools in a wide variety of settings. We guarantee you won't be bored! You will learn a lot, and your skills will grow.
Generous paid time off benefits and opportunities for professional growth are provided to staff. Compensation is commensurate with experience. A company phone and laptop will be provided for your work.
Job Duties:
You will need to perform various support and engineering tasks for our clients, as assigned, both in-person and via remote support tools. Above-average communication skills are required. Hours of work are generally stable, from 8:30-5:30 pm; however, some occasional evening or weekend work may be required, if a client has an emergency.
This role would best suit a Managed Services IT Support Engineer with at least 3-5 years of experience in the IT support business, who is looking to expand their skillset and grow with a company.
Technical Skills Required:
- VLANs
- Firewalls, Routers, Access Points
- Microsoft Azure
- Active Directory
- TCP/IP
- Server Support and Management
- Server Migrations
- VoIP
- Desktop Support
- Windows (11, 10, 8, 7)
- Microsoft Office 365
- Strong Outlook Skills
- Backups and Disaster Recovery
- Virus and Malware Removal/Tools
- Android/IOS Support
- Mac Experience is a plus
Personal Qualities Required:
- Above average English communication skills (written and verbal)
- Able to stay calm and focused in high-pressure situations
- Great with customer service and able to remain polite when customers are frustrated
- Ability to translate technical matters from "geek-speak" to layman's terms in a respectful way
- Detail-oriented individual with the ability to multi-task, prioritize, and meet all the required deadlines/expectations
- Ability to work both independently as well as part of a team
- Strong work ethic and professionalism
About Intelligent IT Designs:
Intelligent IT Designs is a full-service technology support and management company serving the NY area since 2006. Committed to the success of our clients, we enable businesses to make better decisions surrounding their IT and technology needs. Dedicated to social awareness, we strive to make the world a better place through cooperation, understanding, and personal responsibility. Visit us at IntelligentITDesigns.com and find out about our Smart Solutions for Smart Businesses.
Job Type: Full-time
Address: Pleasant Valley, NY 12569
Intelligent IT Designs is a growing local high-tech service company that is committed to the success of our employees and our clients. Intelligent IT Designs is looking for a skillful inside sales specialist to uncover leads and develop new business opportunities!
We are seeking candidates who are motivated, organized, and excited about sales. You'll need to use your charm and personality to connect and interact with Hudson Valley business owners over the phone.
Here's the big picture--we want you to win! If you are hungry to gain marketing experience in a business-to-business environment this opportunity is for you. As a small business, we can offer you the flexibility to accommodate your busy schedule while partnering with our company.
PLUS we offer unlimited opportunities to earn bonuses ($25 for appointments kept and $100 for new customers).
If you're a self-motivated, goal-oriented individual who revels in a fast-paced, friendly environment, please apply!
This is an awesome opportunity for someone who:
- Wants to build skills in networking, market research, and collaboration.
- Is extremely detail-oriented and appreciates an organized, systematic approach to achieving success.
- Wants to build a business with a holistic approach to marketing and development.
- Loves to talk on the phone, interact with people, and help others.
- Enjoys building relationships with people and providing a true "WOW" customer experience.
- Likes to work in a small company where your input, contributions, and ideas will directly impact the company's growth and success.
- Is coachable and willing to receive constructive feedback and input
- Is looking for a position with the possibility of a flexible schedule.
Essential Job Duties and Responsibilities:
- Calling prospective clients
- Setting Appointments
- Follow Up Calls/Nurture Leads/Establish Rapport
- Management/Cleaning of CRM Database
- Develop Relationships and Identify Prospective Customers' Needs
- Opportunity Research (Identify Key Players and Potential Needs)
- Understand Our Products/Services and Use Them to Generate Interest
- Canvas Existing/Prospective Client Locations (Identify Neighbor Opportunities)
- Use Technology to Enhance the Sales Process
- Generate contact lists for marketing campaigns
- Direct Qualified Opportunities to Appropriate Team Member to Close
- Tracking/Reporting Sales Activity and Successes on a Weekly-Basis
- Support Sales and Marketing Strategic Process Development
Other duties may be assigned as needed.
Knowledge, Skills, and/or Abilities Needed:
- Excellent interpersonal, verbal, and written communication skills
- Strong phone presence and customer service skills
- Ability to successfully handle and overcome the 'NO'
- Ability to adapt to CRM database software
- Well-developed interpersonal skills (communication, active listening, customer-care, etc.)
- Strong typing skills and attention to detail to ensure quick and accurate entry of data
- Ability to multitask and adapt to shifting priorities, demands, and timelines for projects
- Familiarity/proficiency with Microsoft Office 365 is preferred
Part-time positions available
Starting at $20/hr, PLUS we offer unlimited opportunities to earn bonuses ($25 for appointments kept and $100 for new customers).
Onsite (Pleasant Valley, NY)
Intelligent IT Designs is a growing local high-tech service company that is committed to the success of our employees and our clients. We are looking for a Business Development Manager to take the lead in cultivating new business relationships. We want someone with experience in marketing and networking to get our business’s name out in the world. Are you a self-starter and a go-getter who delivers results no matter what? Then apply for immediate consideration for this role.
Essential Duties and Responsibilities:
- Source new sales opportunities through lead follow-up, outbound cold calls, and emails
- Scheduling appointments, meetings, and follow up calls
- Maintain CRM/Database, groups, classifications, and subscriptions
- Research accounts, identify key players and generate interest (LinkedIn, Hoovers, etc.)
- Conduct online and in-person sales presentations
- Canvassing visits to existing client’s locations, identify neighbor opportunities
- Team with channel partners and vendors to cultivate relationships and increase sales pipeline
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales team member for further development and closure
- Attend company sponsored industry, educational, or community events
- Weekly Meeting and Reporting of activity
Knowledge, Skills, and/or Abilities Required:
- Excellent verbal and written communications skills
- Strong phone presence and experience dialing dozens of calls per day
- Working knowledge of CRM database software
- Strong/Developed Interpersonal Skills (e.g. communication skills, active listening, and customer-care)
- Ability to multi-task and adapt to changes quickly
- Keyboarding skills to ensure quick and accurate entry of data
- Organized, detail oriented, and self-motivated
- Ability to adapt to shifting priorities, demands, and timelines for projects
- Experience in Customer Service, Marketing or Sales preferred
Qualifications:
- Associate degree
- At least 5 years successful sales experience
- Excellent systems literacy knowledge in MS Office
- A goal-oriented drive and proven ability to reach and exceed monthly/yearly quotas.
Other duties may be assigned as needed.
Full-time and part-time positions available
Intelligent IT Designs
Pleasant Valley, NY
Intelligent IT Designs is a growing local high-tech service company that is committed to the success of our employees and our clients. We are seeking a detail oriented, high-performance marketing manager who knows how to manage and implement multi-step, complex marketing campaigns to drive and improve sales. In this position you will work directly with the CEO to achieve our company’s short- and long-term revenue objectives.
Essential Duties and Responsibilities:
- Develop, implement, and manage multi-step, multi-sequence marketing campaigns both online and offline simultaneously.
- Write persuasive sales copy and communications, understanding the basics of sales copy to improve our current marketing activities.
- Coordinate production on various marketing campaigns using a variety of media including print production, direct mail, web sites, e-mail, videos, audio, conference calls, webinars, teleseminars and in-person presentations.
- Assess direct marketing and sales to improve the results of various campaigns.
- Coordinate marketing events and trade show opportunities.
Qualifications:
- Associate degree
- At least 5 years successful sales experience
- Excellent systems literacy knowledge in MS Office
- A goal-oriented drive and proven ability to reach and exceed monthly/yearly quotas.
Full-time and part-time positions available
Intelligent IT Designs
Pleasant Valley, NY
Internship description
Intelligent IT Designs is a growing local high-tech service company that is committed to the success of our employees and our clients. Our internship is an opportunity to gain real-world experience in the marketing field so you can learn what it takes to grow a business!
We are seeking candidates who are motivated, organized, and excited about sales. You’ll be able to use your interpersonal skills and techniques to connect and interact with the Hudson Valley business community.
Upon completion of the internship, you will be able to bolster your resume with experiences and tangible numbers you’ve produced! PLUS, we offer unlimited opportunities to earn bonuses ($25 for appointments kept and $100 for new customers).
If you are hungry to gain marketing experience in a business-to-business environment this opportunity is for you. If you're a self-motivated, goal-oriented individual who revels in a fast-paced, friendly environment, please apply!
This is an awesome opportunity for someone who:
- Wants to build skills in networking, market research, and collaboration.
- Applies marketing techniques learned in school to real world experience.
- Is extremely detail-oriented and appreciates an organized, systematic approach to achieving success.
- Wants to build a business with a holistic approach to marketing and development.
- Loves to talk on the phone, interact with people, and help others.
- Enjoys building relationships with people and providing a true “WOW” customer experience.
- Likes to work in a small company where your input, contributions, and ideas will directly impact the company’s growth and success.
- Is coachable and willing to receive constructive feedback and input
- Is looking for a position with the possibility of a flexible schedule.
- Wants an internship that will offer career advancement and bonuses ($25 for appointments kept and $100 for new customers)
Essential Job Duties and Responsibilities:
- Calling prospective clients
- Setting Appointments
- Follow Up Calls/Nurture Leads/Establish Rapport
- Management/Cleaning of CRM Database
- Develop Relationships and Identify Prospective Customers' Needs
- Opportunity Research (Identify Key Players and Potential Needs)
- Understand Our Products/Services and Use Them to Generate Interest
- Canvas Existing/Prospective Client Locations (Identify Neighbor Opportunities)
- Use Technology to Enhance the Sales Process
- Generate contact lists for marketing campaigns
- Direct Qualified Opportunities to Appropriate Team Member to Close
- Tracking/Reporting Sales Activity and Successes on a Weekly-Basis
- Support Sales and Marketing Strategic Process Development
- Create content for social media (LinkedIn and Facebook)
Other duties may be assigned as needed.
Knowledge, Skills, and/or Abilities Needed:
- Excellent interpersonal, verbal, and written communication skills
- Strong phone presence and customer service skills
- Ability to successfully handle and overcome the ‘NO’
- Ability to adapt to CRM database software
- Well-developed interpersonal skills (communication, active listening, customer care, etc.)
- Strong typing skills and attention to detail to ensure quick and accurate entry of data
- Ability to multitask and adapt to shifting priorities, demands, and timelines for projects
- Familiarity/proficiency with Microsoft Office 365 is preferred
