Managed IT Services Company Reliably Servicing New York Businesses Since 2006

Intelligent IT Designs Keeps Our Company’s Data Safe, Secure and Running Smoothly!

We were having a critical issue with our server and VoIP phones. We called Intelligent IT Designs and within the hour they were at our office troubleshooting, fixing and helping our company to quickly get up and running again. Once the emergency issue with our server and phones was resolved, Intelligent IT evaluated the hardware and software being used in our company. They made some great suggestions that will help our keep company’s technology and data safe, secure and running smoothly. Paul’s IT knowledge and experience is exactly what our company was looking for and needed.

Had I known it was going to be such a smooth transition, I would have made the decision to change many years ago

Our experience working with their team has been nothing short of exemplary and flawless — in execution of transition, upgrades, and supportive services for our technology systems. Our organization infrastructure consists of over 40 computers, server, firewall, Wi‐Fi and remote VPN access, monitoring, virus protection and more. All these systems were seamlessly transitioned to Intelligent IT Designs without downtime or issue. Their service is prompt, professional and courteous. The technicians are knowledgeable and willing to solve any issue. Our organization was previously serviced by a well‐known and regarded firm for the last 22 years. We were complacent and reluctant to make a switch on such a vital service to our operation’s continuity, despite a decline in service quality. In hindsight, had I known it was going to be such a smooth transition, I would have made the decision to change many years ago. Intelligent IT not only instills a smooth transition, but their service is capable and superior. I recommend and hold Intelligent IT in the highest regard and reverence.

Paul And His Team Are Like A Part Of Our Staff, We Can Sleep At Night While They Monitor Our IT System!

Prior to enlisting the services of Paul V. and his IT team, we were with a company that in retrospect was reacting to whatever problems arose, rather than anticipating. This led to a reactive, band-aid approach to IT solutions, rather than a systemic, proactive approach. And in reality, rather than a steady reliable cost of doing business, the pricing structure was scattershot, unpredictable and at times even alarming. When it comes to pricing, my attitude about it is, what salary would I pay an in-house IT support person? And when I look at it that way I'm satisfied because the reality is that 24/7 Paul and his team are available to us, working for us and supporting us. So really, they are like a part of our staff. Paul V. and his team are low-key, high-caliber IT professionals. If and when there is a problem, they always provide reassuring, competent assistance. If you like to sleep at night, take this concern off your mind and hand it over to Paul and his team who will monitor your IT system on a regulated schedule. Because of their genuine thoughtfulness, trustworthiness and sincere interest in getting things right and making things run right, I can relax and leave the driving to them, so I can run my business.

I Have Confidence In Your Company. You Provided Superior Support During The Restoration Of The Fire Salvaging Our Servers and PCs!

As you know, your services have been invaluable to me, especially this past year since the fire. We have relied on your services since 2013 and you were with us the day after the fire salvaging the server and computers so we could keep our administrative operations running without interruption. Since then your guidance has been very helpful and your technicians have provided superior support for all of the changes we have had over the past year to continue our operations during the restoration. I have confidence in your company. Jobs are quickly completed and done correctly the first time. I appreciate that you have accommodated many of my cost cutting solutions, purchasing my own computers and repurposing older computers and reusing older equipment in less critical situations. However, as you know our network is critical for our operations and you have helped me develop a fast, reliable and secure network that my company relies on without worry. Your monthly maintenance keeping each workstation, the servers, and the firewall and our software up to date and monitoring back-ups is efficient and I feel I am doing all I can to mitigate the threat of a data breach or other failure.